Cooperation in small groups

“When we talk about courage, we think it’s going against an enemy with a machine gun,” Cooper says. “The real courage is seeing truth and speaking the truth to each other. People never want to be the person that says, ‘Wait a second, what’s really going on here?’ But inside the squadron, that is the […]

The Vulnerability Loop

Imagine you and a stranger ask each other the following two sets of questions. Set A What was the best gift you ever received and why? Describe the last pet you owned. Where did you go to high school? What was your high school like? Who is your favorite actor or actress? Set B If […]

Embrace fun

The obvious one is still worth mentioning, because laughter is not just laughter; it’s the most fundamental sign of safety and connection. Ref: The Culture Code, Daniel Coyle

Magical feedback

Researchers discovered that one particular form of feedback boosted student effort and performance so immensely that they deemed it “magical feedback.” Students who received it chose to revise their papers far more often than students who did not, and their performance improved significantly. The feedback was not complicated. In fact, it consisted of one simple […]

Belonging cues language

Belonging cues are behaviors that create safe connection in groups. They include, among others, proximity, eye contact, energy, mimicry, turn taking, attention, body language, vocal pitch, consistency of emphasis, and whether everyone talks to everyone else in the group. Like any language, belong cues can’t be reduced to an isolated moment but rather consist of […]

Successful culture interaction patterns

The pattern was located not in the big things but in little moments of social connection. These interactions are consistent whether the group was a military unit or a movie studio or an inner-city school. Here’s a list: Close physical proximity, often in circles Profuse amounts of eye contact Lots of short, energetic exchanges (no […]