Danny Meyer delivered the message to his staff – I was scared – with steadiness, confidence, and comfort that underlined the deeper message: It’s safe to tell the truth here. His vulnerability isn’t weakness; it’s his strength.
Laszlo Bock former head of People Analytics at Google, recommends that leaders ask their people three questions:
- What is one thing that I currently do that you’d like me to continue to do?
- What is one thing that I don’t currently do frequently enough that you think I should do more often?
- What can I do to make you more effective?
“The key is to ask not for five or ten things but just one,” Bock says. “That way it’s easier for people to answer. And when a leader asks for feedback in this way, it makes it safe for the people who work with them to do the same. It can get contagious.”
Ref: The Culture Code, Daniel Coyle